One of the downsides of having a popular plugin is the amount of support requests, bug reports, and feature suggestions that come in. Well, it’s not that bad, but sometimes it’s difficult to organize what features should be added, what bugs must be tackled first, and what can just be ignored.
If you’re one of the few and the proud over at WP Extend Plugins, you have a nice tool at your disposal to keep track of all your plugin related needs. The tool, you ask? It’s the trac ticketing system over at the WordPress Plugin Repository.
For most of my wordpress plugins, like AJAXed WordPress I use SVN and the WordPress Plugin Repository to keep track of changes I make to my plugins between versions to make it easier to write the changelog, but I never considered using it for bug reports.
It would make it so much easier because I have a tendency to get bug reports and feature requests in emails, comments on the extend page, in forums, on the main plugin page, on its readme page. It gets so chaotic that stuff slips through all the time.
I’m on the verge of writing a Plugin to help me organize it all.